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Leading a Workforce You'll Never Meet in Person

  Leading a Workforce You'll Never Meet in Person A New Kind of Leadership Problem For most of management history, leadership assumed proximity: a manager who could see who was struggling, overhear a hallway conversation, or simply notice a change in someone's mood. A growing share of today's workforce removes that assumption entirely, and the research on what replaces it is now substantial enough to draw real conclusions from, rather than guesswork borrowed from in-person management. The Six Practices That Actually Work One of the most cited studies on this topic, published in the Academy of Management Perspectives, observed successful virtual team leaders directly and identified six specific practices that set them apart: deliberately building trust through communication technology, actively managing distributed diversity, structuring the rhythm of virtual meetings, monitoring progress without physical oversight, increasing the visibility of remote team members wi...

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